Capital culinarian where to buy

No charges will be made for defective factory parts returned pre-paid, through the dealer, and claimed within the warranty period. Warranty replacement of parts for the first year will be freight prepaid by Capital and shipped regular ground.

Requests for expedited shipments must be paid by the customer. This warranty should not apply, nor can we assume responsibility for damage that might result from failure to follow the manufacture's instructions or local codes where the appliance has been tampered with or altered in anyway or which, in the judgement of Capital, has been subjected to misuse, negligence, or accident. Implied warranty shall not extend beyond the duration of this written warranty. This warranty is in lieu of all other warranties, expressed or implied and all other obligations of liability in connection with the sale of this product.

This warranty applies to appliances used in residential applications only. This warranty is for products purchased and retained in the 50 States of the U.

The full and limited warranty applies even if you should move during the warranty period. Should the original purchaser sell the appliance during the warranty period, the new owner continues to be protected until the expiration date of the original purchaser's warranty period, with the exception of the lifetime warranty.

You may also have other rights, which vary from State to State. All Rights Reserved. But truth is, if you made a purchase based on what you read on this, or any other forum you must certainly have been aware of the many threads and complaints about this range and this company which have been well documented ever since the range first appeared on the market.

You rolled the dice -- as I did with the oven -- betting that you wouldn't get a bad one and you lost. Been there and I know how infuriating it is. Yep the other thing I noticed is I can't google a single Dealership for Capital in Calif, and I doubt I would do much better trying to find service for Capital, in California, other than their web-site, They need to teach their Marketing Dept how to use the internet! The Cullinarian was really "Designed on line", right here in what usta be Garden Web.

Yep, I recall at first the majority wanted all large burners, so Capital did that, then folks complained about simmers, so a simmer burner was designed. With that kind of history, it's hard for me to understand such a "feeble presence" on the net now. Thanks guys for your comments. At least I know I'm not missing anything. I know they are in Santa fe springs but I can't buy from there, not sure anyone would come out of there to fix it.

I genuinely don't know. They have one distributor in CA. I've contacted them also trying to get info. They have 2 retailers in San diego, I've visited both places.

One no longer sells capital and the other seemed to have an older model or the new model who knows at this point and didn't get the feeling that I was going to get the support I needed. There are several very competent service technicians in my area that will be able to fix it I'm sure but the problem is getting an authorized technician under their guidelines for the warranty.

Yes you shouldn't have to get it serviced from miles away and you can't even if you wanted to bc I actually called the num given just to amuse myself and he said he won't come down to San diego to fix a stove from SF hahahaha Our custom home builder would not replace granite that shows ugly vari. Which brand for a professional gas range. I agree with you that Capitals website is only just short of pathetic. The problem seems to be that Capital is owned by Engineers who know how to make excellent ranges and so on.

Take this as you like but as an example BS has a way better website, showing service companies and where you can purchase a range from. So which is better Others would say a personal comfort zone of knowing where it might be able to get the range fixed if it breaks down. As for your comment about a poor current presence on site such as GW Capital reps, distributors, factory employees or marketing team lol don't post.

That can not be said for some other brands that get a new positive thread every other day, along with the occasional out of the blue review singing praises from the roof tops Do you know for sure that Capital don't or wont use these competent service techs you have highlighted. Where the techs would be flown to the factory stay a week and learn how to fix the ranges. What happens now is ALL manufactures has a list of repair companies, they call them and agree a price and thats it they are authorized, again that applies to BS, Wolf, Viking and so on.

The days of trained service guys are way gone for the most part, so you have service techs your comfortable with then call capital give them the details they will then contact the company agree terms and thats it you have your comfort zone. Should you have to do that no but if thats your only problem with buying a Capital then one phone call will get you past that problem. In the end Capital builds and excellent product. But as for promoting that product they are woefully inept.

Although I have nothing good or bad to say about Capital one of our customers was considering one at some point and seemed to think of it quite positively , I very much agree with Trevor on one thing: a lot of customers and homeowners these days put more faith in the marketing tricks that some brands can pull off rather than in the product itself! As I often say, it's easier to sell a so-so product with great marketing, than a great product with poor marketing, and Capital seems to fall into the second category.

However, real-world experiences and reviews often catch up with that. As Trevor stated, the Capital ranges do seem to be quite simple technically , and I'm sure any trained technician could service them as long as parts are available. This week I needed service on my Miele washer and I had both a senior technicial and the supervisor here at my house. They both were employees of the company -- not independent servicing agents. Granted, this is available in my area and not everywhere in the country.

They will work on the new range. Having a knowledgeable servicer makes all the difference in the world. Miele is special. Almost everything is in house, which includes servicing. Thanks trevorlawson, what you've stated above is more than anyone has communicated regarding this service issue between capital, their disitributor, their retailers and their service tech. To answer your question, no I do not know anything for a fact and that's the problem.

After all the homework I've done, I should know, but I don't. While there are marketing tricks out there, I was going to go for Capital despite that fact that they have no marketing but at least they should have some customer service and basic management of information. Their ranges must be awesome because obviously they are selling themselves.

I don't know if they still do it or not, but "potential customers" of Capital were actually allowed to visit the factory, and in fact several did, and they were not even Californians, as I recall. When one does Goggle Capital, you can find some dealers, but it takes a lot of searching. I would give them a call, not the Distributor , asked them about S Calif Sales and service.

It has outlasted at least 3 of the BBQ's that it resides by and is still going strong. I wasn't gonna mention Miele but since somebody else did, That poster is very fortunate to be where she is. If She were in Northern Calif, She could look forward to this:. Since you do live in S Calif , like me, and assuming you are going to "pass" on the CApital, for whatever reason , You could get one of those "Super Duper Hot Shot Woks, for outside, It might even keep up with the Capital, ya thinks?

It's a shame that a product like Capitol, which caters to a niche market, cannot give full service. Because that reduces competition, innovation and other goodies that folks who want a high-end range should have available.

That leaves Blue Star alone among the power rangers. Not without issues that, either. Peasblog, I'm also in the DC area. May I ask where you purchased your CC and were you satisfied with them? I am doing a complete kitchen renovation and was pretty sold on the CC - but now not so sure. I really want a self-cleaning oven and Capital seems to be the only game in town on an open burner range.

And I was willing to consider the Thermidor because even tho technically a sealed burner, the star shape permits the flames to come straight up. But the range is sooo deep - about 6 inches deeper than the CC and I have a galley shaped kitchen so depth is of concern. Recommendations welcome! I am waiting for us to close on our current house next month so we can start the new house.

The first thing I get to do when that is done is fiiiiinally pull the trigger on a Culinarian 48" I have been researching for months bugging Trevor to death is more like it.. I got sent to a local distributor to ask, they gave me two phone numbers.

I called both numbers, they said they never heard of the model stove and do not service them. I called the distributor back, they again gave me another number. I called them and they said the guy that worked on stoves quit and they no longer service stoves.

So, I am about in the same boat going, ok.. I stopped by a local appliance store to see their CC rangetop but they only had a CC range. They wanted to steer me to the BS because it was cheaper and they said the stainless steel drip pans would scratch easily. I've had to baby my current stove's top because the SS scratches easily. Is this a concern for the CC rangetop? I would suggest finding a sales person who knows what there talking about.

A sales person who does not sell on price or throws out stupid statements. The stainless drip pans are made from the same stainless steel that the entire Capital and Bluestar ranges and range tops are made from. I would think that scratches would be considered patina on a commercial style range.

They show that you love it enough to use it. All SS scratches easily. If it is a concern, one should really learn how to remove light scratches. The drip pans are the least concern.

One does not usually touch them. I put aluminum foil over the pans for easing the cleaning. I haven't changed the foil yet so far more than half of year later. And one does not normally see them either.

I just called and I got lucky. I found a place that will warranty them, but not modify them or install them. They state that a person has to be licensed for that, i. But, if it is broken, they can work on that I spoke with Capital I found one, possibly two..

Out of the blue, a guy named Bob that works for Capital calls me and reassures me they have folks in the area, makes sure I have his number, tells me they are going to take care of me and make sure I get the right stove the first time etc. I did not even complain to them, just called asking for a number and they went the extra mile to call me back and let me know they will be taking care of me. I just think this will work out fine and Yea, I figured it was you..

I told him I already checked and had a local person.. We have been in a holding pattern till the house sells.

Now that we have a contract on it, we have light at the end of the tunnel. I did tell him I am CDO I am not really worried in the slightest, I am just having fun finally getting closer to getting the stove I want. But thanks Trevor! I ALSO told him the order would be placed through you because you are on top of stuff as much as I am.. If any of you are still out there let me know how it's been. There are a couple of long posts about this a few years ago and one of their engineers came on one of the posts to answer questions.

He admitted the ovens are not for everyone. I looked on their manual for the DF ranges and it has not changed. I will post a couple of excerpts from the manual they have online now. It works in a a odd way.

I had a Dacor walloven and range that worked the same way and Dacor bought them back. The preheat comes on and heats the oven cavity. After the preheat completes, it switches to the element going on and off to maintain the temperature. If you open the oven and lose temperature, it takes a long time to come up. If you open it frequently as in baking cookies, the temperature drops. The result is the temperature is all over the place.

It might work ok if fully preheated for casseroles. It will take a long time to go up. Why do you want a wok any hotter than the CC can get it? I have a nice carbon steel wok and the wok grate for my cc, and I find the cc gets the wok crazy hot.

I'm not all that experienced doing stir fry on the cc, but I can't imagine what I would want with more heat. As it is, I sometime havea hard time avoiding burning things. Do you have the Rotisserie for your cc? I live it!

Just made rotisserie chicken last night. Te only issue is that the screws keep loosening and the chickens can flop on the spit. What do you like better about the wolf ovens? I find the cc to be great, although the "user interface" on the cc oven is very awkward.

I'm very disappointed with my CC. First 4 of the 6 burners were clicking with the simmer. The technician came out to fix that My rice regularly boils over at a simmer, and even the so called simmer burner does that.

It used to boil over even with the clicking. I guess I have to call the technician again I don't imagine he's going to have 5 hours to boil water to get it fixed accurately. Even on the newly installed "simmer burner" - my bone broth is still at a rolling boil at the lowest setting. I'm at my wit's end with this stove. I cannot simmer anything. Hopefully the technician will fix the problem, but I'm not too optimistic that it is fixable I'll just get the clicking back.

I put the thermometer into my soup My husband thinks they fixed the simmer clicking problem by just raising the simmer point of all the burners. For what it's worth, I can get a decent simmer after my stove was adjusted. I don't have the simmer burners yet either.

When did they come out? My stove probably still doesn't get as low as you'd want it for some things, but I can do things like melt butter without burning it, simmer tomato sauce for hours, etc In our case the new technician fixed the clicking problem, but was unable to properly adjust the small pot simmer burner with two visits. He's contacting the company and is going to come back. The rotisserie broiler gets too hot bird gets burnt , and he's going to look into adjusting that too.

Going to try that next time. But it would be nice to be able to adjust the heat and work with some sweet marinades. Want to try the duck recipe on their website, but am a bit wary Normally we only put salt and pepper on the skin and it comes out perfectly golden brown with a little crispy finis. Our Culinarian now in use for over 3 years here in Northwestern Connecticut.

Purchased from Trevor. When new, the igniters did a lot of clicking when at the simmer setting. The service tech came out and fixed that. The problem was that the igniters were not properly aligned with the gas jet behind the igniter.

I asked him to lower the simmer as far as possible. I knew about the simmer complaints before purchasing, I decided the large burners were more important to me than simmer. I decided to deal with that issues by purchasing a simmer plate. So far, I've never had to use it so I guess the service tech did a good job with the adjustment. Mine is freaking awsum. I use another grate on top to bring heat away from pot SImmers well in that configuration. My impression is that high heat trumps simmer when u bring pot away from heat.

Very ez. Indem Sie weiterhin auf der Website surfen bzw. Mehr erfahren. Ultimate Lighting Sale. Bathroom Vanity Sale. Bestselling Chandeliers and Pendants. Sign In. Join as a Pro. Houzz TV. Houzz Research.

Shop Featured Holiday Categories. Home Decor. Holiday Decor. Christmas Trees. Holiday Lighting. Gift Cards. Capital Culinarian - Won't Simmer?!? Don't buy?

What should I be looking at instead? Or is this a non-issue? Email Save Comment Featured Answer. Like 2 Save. Sort by: Oldest. Newest Oldest. See 37 more comments. Like Save. Related Discussions BlueStar Platinum vs. Wolf Q. Warning: Long post. In the end, without regard to price, I much prefer the Bluestar over the Wolf. The Wolf is, indeed, an attractive range with excellent fit and finish and great customer service under warranty. It also has a showpiece mystique that has traditionally been favored by real estate agents as a selling point for high end homes.

Although it has the same brand name as Wolf commercial ranges, I don't think that its current design was actually derived from them Edit: I could be wrong on this. The Bluestar has a heritage coming from the opposite direction. The Garland commercial range company wanted to get into the residential market for pro style ranges and sub contracted Prizer-Painter to manufacture them under the Bluestar brand name , based on Garland's commercial designs and, as appropriate, commercial parts.

After a time, Garland lost interest in that market and sold it entirely to Prizer-Painter. Before buying the Wolf, my wife and I had the same discussion: Form vs. If you can't have the entirety of both at the same time, do you buy a long term, built-in appliance primarily for the way it performs in daily cooking or do you invest in it more for its aesthetic appearance in your home and possible increase in home resale value?

Me, being an engineer and primary cook, considered function to be primary and she, being an artist and primary home decorator, leaned toward form. We decided to go with the Wolf mostly because, at the time, the offerings from other companies including Bluestar had lots of negative reviews in terms of reliability.

The safer bet was to go with Wolf's reputation for excellent customer service and also get its attractiveness and potential resale advantages at the same time. A very long story short: We had an unresolvable trouble with the Wolf that ended with the company replacing it and then, later, buying the replacement back really excellent customer service.

The trouble represented a weird, potential safety hazard that multiple service calls could not figure out and, to be fair, was never proven to be a fault in the Wolf range itself -- it's possible it had something to do with the gas supply which was later changed out before finally getting the Bluestar. We have been very happy with the Bluestar. A lot of the parts are generic commercial e.

The simmer on each burner can be adjusted to be able to go very low. This one-time adjustment is supposed to be done at installation time but is sometimes skipped, which may be the source of some complaints about simmer not going low enough. The Wolf has a dual level burner design which makes it really good for low simmer capability but its closed burners overshoot small pans at higher than medium flame settings.

I have found the cleanup on the Bluestar to be much, much easier than on the Wolf. The Wolf has a shiny, enameled, non-removable drip pan surrounding the base of the burners that shows every drip and scratches very easily.

Cleaning it is made difficult because the top grates are double burner in size and very heavy. They have to be removed to wipe the drip pan pretty much after every cook since the food drips can burn and permanently mar the drip pan finish.

The Bluestar has porcelain coated cast iron over the entire cooking surface which cleans like a seasoned cast iron pan. Since it is already a rough black texture, it takes a lot to mar its appearance so just a quick wipe of a wet paper towel make it look nearly new. Big spills go down into the foil covered removable drip pans below the burners. Like a commercial range, everything associated with the top burners easily comes apart for separate cleaning if necessary.

I got the last quilt my mom says she's ever going to make short lived hobby, now she only sews things that need mending or hemmed! Must have been all the dance costumes including the ones made from polyester faux fur that were true tests of her patience and moments of regret - she probably wished she'd never told the dance teachers she could sew at all. It's a log cabin I think? But I digress; I hate bed skirts and so there is about 2.

So if OP finds something not a bed skirt for covering the box spring I'm interested in hearing about it! I suppose I could get a fitted sheet for the box spring Blue Star vs Capital vs Wolf 36" range Q. The Frigidaire was a big disappointment - with burners that failed, and a black stove top that was impossible to clean - food baked onto the top easily and then wouldn't come off. The Blue Star has changed the quality of our cooking.

The heat from the burners is notably stronger than the Frigidaire's. So, for example, we are now able to make better stir fries, and boil water way faster. The added BTUs really takes some getting used to, but we are really happy with the new power. We also like being able to have several large pots fitting nicely on the stove at once. I was really worried about the clean-up factor.

Bottom line is that it is super easy. We wipe down oil on the stainless steel with a damp cloth - and then wipe with a towel. Very fast. The black range top is easy to clean with a wet rag, or with a spritz of grease cutter. Downside of clean up is that you need to wait for the very hot grates to cool down, which is not quick. But, this is true of any of these professional models. We don't fuss much over the grates themselves.

Mostly, quick wipes as needed. We spent a lot of time considering the open burner verses the sealed. Very glad we chose the sealed - I don't think I would have been comfortable leaving drips and crumbs build-up and then doing an occasional internal clean. And, the process of lining with tin foil, and cleaning parts wasn't tempting. Convection oven works well - I can't say I notice a huge difference over prior oven. Big plus is the width which allows for 2 big cookie sheets side by side.